©2020 by FuturoMagentaDesign

FAQS

PAYMENT SAFE

We guarantee the highest level of security for every payment over the Internet. Payment and associated data are collected through the most advanced encryption technology systems (SSL-encrypted) to ensure maximum protection.

SENDING THE ORDER

Orders placed on working days are usually shipped the next day.
Orders placed on weekends or holidays are usually shipped the next business day.

CAN I ACCOMPANY MY ORDER STATUS?

To follow the status of your shipment, simply follow the instructions provided in the email that is sent after the items have been shipped from our warehouse. Our submissions are made via registered CTT and the tracking number will be provided by e-mail. Still have doubts? You can contact us via email at boslingsbabywearing@gmail.com or fill out the form on our contact page.

HOW CAN I CHANGE / CANCEL MY ORDER?

You can change or cancel your order before shipping it. You will receive an email to inform you about the exit of the articles. If the articles do not meet your expectations, you have the possibility to return or exchange them. For more information, please see our return policy.

EXCHANGES AND RETURNS

If the articles do not meet your expectations, you have the possibility to exchange or return your order.

Upon receipt of your order, you have 15 DAYS to return or exchange the items. Items must be returned without any trace of use and under the same conditions of delivery, while retaining the original invoice. If this is not the case, Bô! Slings reserves the right not to accept return.
Goodbye! Slings advises that the items be returned in the original packaging together with the corresponding invoice. In cases of transport damage or other situations, the return must be made in a similar package (size and capacity).
Items must be returned to the following address:

FUTURO MAGENTA
RUA VICTOR DUARTE PEDROSO Nº28
1495-126 ALGÉS

Upon receipt of the return, the articles will be reviewed according to the requirements detailed above and refunded or exchanged.
All refunds are made in the same payment method used in the original purchase and made within a maximum period of 5 business days.
The return costs are borne by the customer, except in case of defect or quality problem, in which the cost of return is borne by Bô! Slings.

EXCHANGES

In case of exchange, the cost of returning the item to our premises will be borne by the customer. Upon receipt of the return, a new model or size will be sent in the same conditions of delivery used in the original purchase, as requested by the customer, and the shipping costs will be borne by the customer.
If you wish to exchange an article you received, contact us by email: boslingsbabywearing@gmail.com or put this information inside the box, when sending. You should indicate the article, color and size you want.

QUALITY POLICY

In case of proof of defect or quality problem, Bô! Slings agrees to refund the full amount of the order within 10 business days of receipt of the items. Refund is made using the original payment method.
No complaints, exchanges or returns will be accepted if the Bô! Slings are used without being washed.

CLIENT SUPPORT

Our Customer Service department has an efficient and fast after-sales service to answer all questions related to exchanges and returns of articles. Please contact us at boslingsbabywearing@gmail.com.

LEGAL ENTITY

The domain / online store available at www.boslings.pt is owned by FUTURO MAGENTA UNIPESSOAL LDA. with headquarters at Rua Victor Duarte Pedroso nº28, 1495-126 Algés and its online sales services are exclusively for final consumers.

SITE CONTENTS

They are considered property of Bô! Slings and, as such, protected by intellectual property law, all content including images, sounds, music, video, audio, texts, photographs and any other works / works reproduced or represented on www.boslings.pt, exclusive of the brand or third parties, and therefore any reproduction or total or partial representation of the same site or any elements in it is prohibited.

COMMENTS AND OTHER SUBSCRIPTIONS

For comments, suggestions or complaints you can contact us by email boslingsbabywearing@gmail.com

ACTIVITY

By browsing our site, you agree that you are fully responsible for the use of this site and all communications and activities. Involvement in prohibited activities, such as a lack of respect for others used or actions that violate our Privacy or General Terms, may result in blocking access to the site on a temporary or permanent basis.

LEGAL NOTICE

The content of this site may have typographical errors or technical inaccuracies. These materials are provided without warranties, conditions or other terms. According to the law in force, Bô! Slings does not guarantee these conditions, express or implied, including the proper marketing, contents or materials.

LEGAL DISPUTES

Problems with online orders can be communicated through this site and disputed through an out-of-court settlement. This possibility is within the European Union and may cover other countries.

PRIVACY POLICY

We use automatic data collection systems and information such as 'cookies'. This collection may include information about your Internet service, operating system, browser, domain name, IP address, your access time, and other pages that brought you to our site. We may also collect personal information such as your name, postal address, telephone number, and e-mail address. This collection of information serves to improve our site and your shopping experience and navigation.
You can request information about your personal data collected during your visit. If the data is incorrect, incomplete or irrelevant, to Bô! Slings is responsible for correcting or removing such information.

INFORMATION PROTECTION


We maintain the security, integrity and privacy of your personal data through a series of security and safeguard measures. Your personal data is stored in secure networks that can only be accessed by a limited number of people who have special rights and who undertake to respect and maintain the confidential nature of this information.

QUANTIONS AND CHANGES

We reserve the right to change or update, at any time, this Privacy Policy. All changes or updates are announced and take effect upon posting. In this regard, you should regularly access this section of the site in order to view the updated version. DOUBTS AND OPINIONSDo not hesitate to share your comments, questions, and concerns about this Privacy Policy. You can contact us by email (boslingsbabywearing@gmail.com)